Belgium’s electricity grid operator Fluvius has launched a new tool to allow all residential PV customers to see if there are any outstanding complaints related to inverter failure in their area.
The launch of the so-called “network checker” follows Fluvius’ announcement that it will compensate residential PV systems if they are not reconnected within 30 working days after a curtailment event.
The latest compensation package, announced in April, followed over 5,000 complaints from residential PV array owners in the last year that their inverters were not immediately reconnected after curtailment incidents. The figure is equivalent to 0.55% of Belgium’s deployed PV systems.
Upon launching the checker, Fluvius acknowledged that increased sun in the coming months could cause problems with inverter failure “at some peak times and very locally”.
Residential PV owners will be able to log into the checker using their EAN number. It will tell customers the risk of inverter failure is either ‘low’, meaning there are no outstanding complaints in the area, or ‘existing’, meaning there is at least one open complaint with a network-related cause. It will also inform customers of complaint files in progress related to their EAN number.
Fluvius’ latest update also says the Flemish government is yet to determine the level of compensation for small, average and large-scale installations that are not reconnected within a month. It says the compensation amounted to €10.6/kVA of inverter power in 2023.
Belgium reached a cumulative installed solar power capacity of more than 9.8 GW at the end of 2023, the majority of which is represented by rooftop PV systems up to 10 kW in size.
This content is protected by copyright and may not be reused. If you want to cooperate with us and would like to reuse some of our content, please contact: editors@pv-magazine.com.
By submitting this form you agree to pv magazine using your data for the purposes of publishing your comment.
Your personal data will only be disclosed or otherwise transmitted to third parties for the purposes of spam filtering or if this is necessary for technical maintenance of the website. Any other transfer to third parties will not take place unless this is justified on the basis of applicable data protection regulations or if pv magazine is legally obliged to do so.
You may revoke this consent at any time with effect for the future, in which case your personal data will be deleted immediately. Otherwise, your data will be deleted if pv magazine has processed your request or the purpose of data storage is fulfilled.
Further information on data privacy can be found in our Data Protection Policy.